Personal Data: We collect personal information such as names, addresses, email addresses, phone numbers, payment information, and relevant account details for service delivery.

Business Data: This includes details related to your eCommerce platforms, product catalogs, order fulfillment, sales data, and analytics reports to ensure optimal service performance.

Website Usage Data: We may collect information about your usage of our website, including IP addresses, browser types, and page visits to optimize user experience.

Service Delivery: We use the data to deliver services such as marketplace management, digital marketing, website development, and 3PL logistics.

Improvement of Services: Information is analyzed to improve our product offerings, customer support, and operational efficiency.

Marketing Communications: With your consent, we may use contact information for newsletters, service updates, and promotions, allowing clients to opt-out anytime.

Compliance: We may use your data to comply with legal obligations and regulations.

Third-Party Service Providers: We may share data with trusted partners like logistics providers, payment gateways, marketing platforms, and technology services required to deliver ISNAP services. These partners are bound by confidentiality and data protection agreements.

Legal Obligations: We may disclose your data to legal authorities if required by law or to protect ISNAP’s legal rights.

Security Measures: We use advanced encryption, firewalls, and other security protocols to protect your personal and business data from unauthorized access or breaches.

Access Control: Only authorized personnel are permitted to access sensitive data, ensuring confidentiality and integrity.

Cookies: Our website uses cookies to enhance user experience, track user activity, and optimize performance. You may control cookie settings in your browser.

Analytics: We use tools like Google Analytics to gather website traffic insights for continual improvement.

Data Access & Correction: You have the right to request access to your personal data and update any inaccurate or incomplete information.

Data Deletion: You may request the deletion of your data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Marketing Preferences: You have the right to opt-out of any marketing communications at any time by contacting us or using the unsubscribe option in our emails.

GDPR & Indian IT Laws: We comply with the General Data Protection Regulation (GDPR), Indian Information Technology Act, and any other applicable privacy regulations across our regions of operation.

Data Transfers: If you are located outside India, please note that your information may be transferred to and stored in India or other countries where our service providers are located.

Retention Period: We retain personal and business data as long as necessary to fulfill our contractual obligations or as required by law.

Anonymization: Once data is no longer needed, we may anonymize it to ensure it cannot be linked back to an individual, retaining it only for analytical purposes.

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors without parental consent.

Policy Updates: ISNAP reserves the right to modify this Privacy Policy at any time. Significant changes will be communicated through our website or by direct email notifications.

If you have any questions or concerns regarding our privacy practices or how your information is handled, please reach out to us at support@isnap.in